MPS ATM Services

MPS ATM ServicesMPS ATM ServicesMPS ATM Services

MPS ATM Services

MPS ATM ServicesMPS ATM ServicesMPS ATM Services
  • Home
  • ATM Solutions
    • ATM Benefits
    • ATM Security Enclosures
  • ATM Equipment
    • Genmega
    • Hantle USA
    • Nautilus Hyosung
    • Triton Systems
  • Common ATM Errors
  • Refer A Business
  • Contact Us
  • More
    • Home
    • ATM Solutions
      • ATM Benefits
      • ATM Security Enclosures
    • ATM Equipment
      • Genmega
      • Hantle USA
      • Nautilus Hyosung
      • Triton Systems
    • Common ATM Errors
    • Refer A Business
    • Contact Us
  • Home
  • ATM Solutions
  • ATM Equipment
  • Common ATM Errors
  • Refer A Business
  • Contact Us

solutions to common atm errors

20002 Low Cash

20012 Receipt Feed Lever Open

20010 Receipt Paper Jam

Solution: Replenish the Cash

 If using less than 75 bills, disable the “Low Cash Warning” in the Transaction Setup Menu. 

20010 Receipt Paper Jam

20012 Receipt Feed Lever Open

20010 Receipt Paper Jam

Solution:  Remove Jammed Paper 

 Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. Remove printer to locate difficult jams. 

20012 Receipt Feed Lever Open

20012 Receipt Feed Lever Open

20012 Receipt Feed Lever Open

 Solution: Close the Feed Lever on the Printer

20013 Receipt Paper Empty

Axxx1 Receipt Printer Feed Lever Open – During Operation.

20012 Receipt Feed Lever Open

 Solution: Replenish the Paper Roll

2xx15 Cash Dispenser Detects Bills Prior to Dispensing

Axxx1 Receipt Printer Feed Lever Open – During Operation.

Axxx1 Receipt Printer Feed Lever Open – During Operation.

Solution:  Remove Any Jammed Bills From the Dispenser


Axxx1 Receipt Printer Feed Lever Open – During Operation.

Axxx1 Receipt Printer Feed Lever Open – During Operation.

Axxx1 Receipt Printer Feed Lever Open – During Operation.

Solution: Close the Feed Lever on the Printer

C0022 1st Cassette Inlet Sensor Not Cleared

C0022 1st Cassette Inlet Sensor Not Cleared

C0022 1st Cassette Inlet Sensor Not Cleared

Solution: Check Dispenser and Cassette for Jammed Bills

C004D 1st Cassette Not Inserted

C0022 1st Cassette Inlet Sensor Not Cleared

C0022 1st Cassette Inlet Sensor Not Cleared

Solution: Check Cassette and Verify That It’s Inserted Properly 

D0300 Modem Is Not Responding

C0022 1st Cassette Inlet Sensor Not Cleared

D2100 Modem Initializing Error

Solution: Verify Modem Function

D2100 Modem Initializing Error

F0001 Current Number of Bill is 0

D2100 Modem Initializing Error

Solution: Check Modem

F0001 Current Number of Bill is 0

F0001 Current Number of Bill is 0

F0001 Current Number of Bill is 0

Solution: Load Notes Into the Cash Cassette. 

Use the Add Cassette function in Settlement. 

Axxx3 Receipt Paper Jam

F0001 Current Number of Bill is 0

F0001 Current Number of Bill is 0

 Solution:  Remove Jammed Paper 

Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. Remove printer to locate difficult jams. 

MPS ATM Services

1701 Delco Park Drive, Kettering, OH 45420, US

(800) 454-3158

Copyright © 2018 MPS ATM Services - All Rights Reserved.

Powered by GoDaddy Website Builder